Before your visit
Questions, answered
Everything you need to know before you book, plus my cancellation, rescheduling and no-show policy, word for word.
I’ve never had a facial. Where should I start?
The Skin Consultation ($40, 45 min) is the easiest first step if you’re unsure what you need. If you’d simply like to experience a treatment, the Express Facial ($75, 30 min) is a gentle introduction.
What happens at my first appointment?
We’ll talk through your skin history, current routine, lifestyle and goals, then look closely at your skin together. From there, everything is customized, and you’ll leave knowing exactly what your skin needs next.
Is Acne Bootcamp right for me?
It’s designed for persistent, moderate to severe acne and for clients ready to follow a three-month plan, both in the studio and at home. A consultation is the best way to find out if it’s a fit. Learn more about Acne Bootcamp.
What is the Barrier Repair & Hydration Bootcamp?
A short reset (4–6 weeks, $250–$350) for skin that feels sensitized, over-exfoliated or stressed after a breakout. It includes two to three express hydration facials and a calming Face Reality homecare routine, and is often the step before active acne treatment.
Which brow service should I book?
Choose a wax to refine your natural shape, a tint for more depth, lamination for lifted, brushed-up texture, or the Brow Makeover for all of it in one visit.
How often do I need lash maintenance?
Every two to three weeks. Maintenance appointments are for existing sets only, so please book a full set if you have less than 40% of your extensions remaining or it has been longer than four weeks since your last appointment.
Do you sell the products you use?
Yes. The Face Reality products I use and recommend are available in my shop, and I’ll always tell you which ones fit your skin and routine.
Where is the studio?
10124 Coors Blvd NW, Suite 207, Albuquerque, NM 87114, upstairs inside Demi’s salon boutique. Get directions
When are you open?
Thursday and Friday 10 am – 5 pm, Saturday 10 am – 2 pm. Closed Sunday through Wednesday. Appointments are booked online.
How do I reach you?
Email me at skincarewithsheilanm@gmail.com or send a note through the contact form. The fastest way to book is online.
Policy
Cancellation, Rescheduling & No-Show Policy
At Skincare with Sheila, each appointment is intentionally reserved just for you. I understand that life happens and schedules can change! I simply ask for the same consideration of my time that I give to yours.
Cancellations & Rescheduling
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Late Arrivals
Please arrive on time to enjoy your full treatment experience. Arriving more than 10 minutes late may result in a shortened service to accommodate the next scheduled appointment.
Arrivals of 15 minutes or more past the scheduled appointment time may need to be rescheduled and will be subject to the cancellation policy.
First Occurrence — On Me!
Life happens! Your first late cancellation, no-show, or appointment forfeited due to late arrival will be waived as a one-time courtesy.
Second & Subsequent Occurrences — $40 Fee
Any additional late cancellations, no-shows, or appointments forfeited due to late arrival will incur a $40 fee.
A Little Grace Goes a Long Way
Emergencies and unexpected circumstances happen. Please communicate any changes as soon as possible. Exceptions may be made at my discretion.
Thank you for respecting my time and supporting my small business. Your consideration allows me to continue creating a relaxing, intentional experience for every client.
Your hour awaits
Come as you are. Leave glowing.
Thursday through Saturday, upstairs at Demi’s salon boutique on Coors Blvd.
